Kaanaanmaa can deep clean your piece to restore the lustre to the gold and the sparkle to your diamonds. In our onsite workshop we will professionally assess the condition of the piece, ensuring there is no adverse wear and tear and that all stones are secure in their settings. Your jewellery will then be polished and cleaned to ensure that it sparkles just as much as it did on the day you bought it. We aim to complete this service within the hour meaning that you are barely parted with your precious piece!
Jewellery purchased from Kaanaanmaa under our Customer Care Promise is offered the shining service complimentary. For other items, shining services are priced at:
GENERAL CLEANING TIPS
Take care of your jewellery and it will shine for years. Each piece of jewellery is individual, but as a general guide Kaanaanmaa and the National Association of Jewellers advises:
Gently rub gold and silver jewellery with a soft, clean cloth to maximise the shine
Jewellery set with gems can be brought to life by careful cleaning with a soft brush and soapy water, or with a proprietary jewellery cleaning solution. Try not to get threaded pearl or bead jewellery wet and only wet antique jewellery after specialist advice – you could ruin it
Wipe pearls with a soft damp cloth after wearing to remove perfume, hairspray and anything else likely to damage them.
Don’t use abrasive cleaners on jewellery
You can use silver ‘dip’ type cleaners on most silver jewellery – but rinse and dry them thoroughly
Don’t use silver ‘dip’ type cleaning solutions on gold jewellery, only special jewellery cleaners
Keep jewellery carefully stored and separated – not jumbled together in a drawer
Keep chains fastened so that they don’t get tangled up
A professional should check jewellery for damage or wear, on a regular basis
Make sure you have a detailed insurance valuation for your jewellery. As a rough guide, the description in a professional jewellery valuation will be detailed enough that a jeweller could use it to draw a pretty accurate sketch of the item
If in any doubt about the care, repair or valuation of your jewellery ask the advice of a professional
For the sign of a professional jeweller look for the National Association of Jewellers’ Grant-of-Arms.
Cultured pearls are formed inside oysters and mussels. As they are of organic origin they are particularly susceptible to damage. For this reason you should treat cultured pearls with great care:
Cosmetics including perfume and hairspray should be applied before you put on any cultured pearl jewellery, otherwise the nacre, or skin, can become permanently damaged. After wearing, clean it with a soft dry cloth
Should you need to wash your cultured pearl jewellery, do it with water and maybe a drop or two of detergent. Don’t use any form of chemicals, as they are most likely to damage the cultured pearls
Cultured pearls are soft and any rough treatment such as carrying in a handbag or putting them loose in a jewellery box may also damage them. Wrap them in tissue for protection
Everyday wear and the natural constituents of your skin can have a detrimental effect on the silk used to thread your cultured pearls. Get a National Association of Jewellers’ member to check them regularly. The frequency of rethreading depends on many different factors, but once a year is a good idea.
Silver is a beautiful lustrous metal, used in making much of contemporary jewellery. It does unfortunately have one downside, and that is tarnish. The modern world and the way we live means there is a lot of sulphur in the atmosphere, this is what causes tarnish. Centuries ago silver kept its polish far longer as there was very little pollution.
Regular cleaning and polishing will restore the original look of silver, but take care not to polish too enthusiastically, as silver is actually removed from the surface. Consult your local National Association of Goldsmiths jeweller for advice on which product to use, and how to use it.
There is available a modern polishing foam that cleans silver without polishing, it even contains a tarnish resistant formula.
KAANAANMAA WILL TAKE NO RESPONSIBILITY FOR ITEMS DAMAGED FOLLOWING OUR GENERAL CLEANING TIPS.